Passengers Warned Against Fraud

Bangladesh Railway Rejects Liability for Unauthorized Ticket Purchases

  • Passengers should buy tickets only through authorized railway channels
  • Railway disclaims liability for fraud, financial losses and misuse of personal data
  • Passengers are advised to protect passwords, OTPs and national ID details

Bangladesh Railway Rejects Liability for Unauthorized Ticket Purchases
Oct 13, 2026 15:10

Bangladesh Railway has advised passengers to use only its authorized ticketing channels to avoid fraud and personal data theft when purchasing train tickets online. The railway authority will not accept liability for financial losses, fraud or misuse of personal information resulting from ticket purchases through unauthorized websites, apps, Facebook pages, individuals or other third parties.

The warning was published on Bangladesh Railway’s official website on Tuesday, October 13.

According to the notice, passengers must purchase train tickets only through the authorized e-ticketing website, the ‘Rail Sheba’ app or authorized ticket counters.

Bangladesh Railway further stated that it would not be responsible for financial losses, fraud, misuse of personal information or account blocking resulting from attempts to purchase tickets through unauthorized channels.

Passengers have also been advised not to share their passwords, one-time passwords (OTPs), national identity card (NID) information or other confidential details with anyone.

To ensure secure ticket purchases and reduce the risk of fraud, the railway authority has urged passengers to use its authorized ticketing channels at all times.

//DBTech/BRP/GEPR/SVP/MIST//