New leadership drives BPO growth

Newly elected BACCO executive committee takes charge

  • BACCO's 2026–2028 executive committee officially assumed office in Dhaka
  • Foysal Alim became President and Nahid Hossain General Secretary
  • Pledged to make Bangladesh's BPO-ITES sector globally competitive

Newly elected BACCO executive committee takes charge
Nov 14, 2026 15:12

To position the country's Information Technology Enabled Services (ITES) and Business Process Outsourcing (BPO) sector more competitively in the global market, the new leadership of trade body BACCO has officially commenced its tenure. According to relevant sources, the newly elected executive committee of the Bangladesh Association of Contact Center and Outsourcing (BACCO) for the 2026–2028 term officially took charge during a ceremony at Imperial Swiss Garden in Banani, Dhaka, on Thursday, November 12. Outgoing President Tanvir Ibrahim formally handed over responsibilities on behalf of the 2024–2026 committee to newly elected President Foysal Alim, while Nahid Hossain assumed office as General Secretary.

Other members of the new executive committee include Senior Vice President Syed Sohael Reza, Vice President Abdul Kader, Joint General Secretary Sayma Shawkat, and Finance Secretary Khondaker Atikur Rahman. The directors are Mostafa Jamal Yusuf, Ashikur Rahman, S M Mosiur Rahman, Foysal Salam, Mohammad Saiful Islam, and Md. Ekramul Haider. Attended by both outgoing and incoming members, the ceremony featured discussions on past achievements, ongoing initiatives, and future roadmaps, emphasizing institutional continuity and collaborative development of the BPO and ITES industries.

In his farewell remarks, outgoing President Tanvir Ibrahim expressed gratitude to member organizations, executive committee members, the secretariat, government and private entities, and industry stakeholders, stating, "Everyone's collective effort and cooperation played a vital role in BACCO's progress." Congratulating the incoming committee, he wished them success in advancing the sector.

Newly elected President Foysal Alim stated, "Taking the leadership of BACCO is a great honor for me, and at the same time, an important responsibility. Carrying forward the experience and achievements of the previous leadership, we want to work sincerely to further unlock the potential of the country's BPO and ITES industry and fulfill the interests and expectations of member organizations. On this journey, I seek the active cooperation of BACCO members, past and present executive committees, concerned government and private institutions, and all industry stakeholders. I believe that through everyone's collective efforts and participation, we will be able to take Bangladesh's BPO and ITES industry to a stronger, sustainable, and internationally competitive position." During the event, members of the BACCO Election Board and Election Appeal Board were presented with crests in recognition of conducting a transparent and credible election. Under the new leadership, BACCO is expected to drive skilled human resource development, job creation, and global market expansion.
 //DBTech/KMHF/SCDE/FOED//