Commerce Minister tells Parliament of three-tier policy to regulate digital commerce
58,000 E-Commerce Claims Total BDT 3,869 Crore
- DNCRP logs 58,720 formal consumer complaints claiming BDT 3,869 crore against rogue platforms
- Extensive claims filed against Evaly, E-orange, Qcoom, Dhamaka Shopping, and Alesha Mart
- Government implements three-tier framework including DBID to track e-commerce entities
A total of 58,720 formal complaints involving claims worth approximately BDT 3,869 crore have been filed with the Directorate of National Consumer Rights Protection (DNCRP) against fraudulent domestic e-commerce platforms. Minister for Commerce Khondokar Abdul Muktadir disclosed the data in Parliament on Sunday, 30 August 2026, while responding in writing to a public importance query submitted under Rule 71 of the Rules of Procedure.
Responding to a query raised by Md. Rashedul Islam Rashed, MP from Sherpur-1, the Commerce Minister confirmed that major financial discrepancies and irregularities were committed by several high-profile platforms in recent years, including Evaly, E-orange, Qcoom, Dhamaka Shopping, and Alesha Mart.
To enforce institutional transparency and prevent digital marketplace fraud, the government has enacted a three-tiered policy framework: the formulation of the National Digital Commerce Policy, the Digital Commerce Operational Guidelines, and the mandatory Digital Business Identification (DBID) registration directives.
Addressing supplementary inquiries regarding fund recovery and consumer compensation, the Minister underscored that institutional DBID profiling maintains verified corporate records within a central government ledger, systematically halting unregistered and counterfeit digital storefronts. He reaffirmed that administrative and legal oversight remains ongoing to prioritize resolving the 58,000-plus DNCRP claims and recovering funds for affected consumers and vendors.
//DBTech/SME/MIST//
