Empowering Youth with Digital and AI Skills for ITES Sector
BACCO Training Lab Begins Tech Integration Journey
- BACCO Training Lab launched to develop skilled human resources for BPO/ITES sector
- First batch of Accounting Service Outsourcing (ASO) course officially inaugurated
- Plans set for AI, freelancing, and emerging technology training programs
In an era led by science, modern information technology, engineering capabilities, and online platforms, the BACCO Training Lab has been established to take skill development and demand-driven training programs in the BPO and ITES sectors to new heights. Stakeholders claim that implementing advanced digital facilities is essential for boosting global outsourcing competitiveness.
On 27 August, Thursday the operations of the BACCO Training Lab have been officially inaugurated at Banani, Dhaka.
Executive Program Director of the SICIP-BACCO Project, Mohammad Walid Hossain, attended the inauguration event as the Chief Guest. Assistant Executive Program Director Bhuiyan Mohammad Rezaur Rahman Siddique and Chief Coordinator Lieutenant Colonel (Retd.) Md. Mahtabul Haq, PSC, were also present representing the SICIP-BACCO Project.
Furthermore, representing the Bangladesh Association of Contact Center & Outsourcing (BACCO), President Tanvir Ibrahim, General Secretary Faysal Alim, Vice President Md. Tanzirul Basar, Finance Secretary Md. Aminul Hoque, and Directors Saima Shawkat along with Abdul Kader attended the ceremony.
BACCO officialas hoped thay the establishment of the BACCO Training Lab creates an effective and sustainable platform to foster career-based skill development aligned with present and future industry demands, expanding tech-driven employment opportunities for the younger generation.
It is also anticipated that this technological initiative to build demand-driven skilled human resources will play a vital role in enhancing the capacity of the nation's BPO and ITES sectors while strengthening Bangladesh's position in the global market.
Notably, the training program for the first batch of the Accounting Service Outsourcing (ASO) course was officially launched at the lab during the same event. In addition, BACCO plans to introduce various courses based on Artificial Intelligence (AI), freelancing, and emerging technologies, which will further expand opportunities for youth to acquire skills suitable for global employment and online outsourcing.
//DBTech/Correspondent/SubEditor/OutputEditor//
