Grameenphone Launches Hybrid Center In Cumilla

Expanding next-generation telecommunication access and connected customer experiences, Grameenphone has launched a new hybrid customer service center (GPC) in Cumilla. The facility aims to deliver seamless connectivity, digital products, and advanced tech solutions directly to local consumers.

According to a press statement released on Sunday, October 4, the hybrid center located at Zhawtala in Cumilla city was inaugurated by Farhanaz Zaman, Chief Marketing Officer of Grameenphone. The opening ceremony was attended by Abdullah Al Mahmud, Head of Customer Experience and Service; Mohammad Sharif Mahmud Khan, Head of Sales and Distribution; Emon Kalyan Dutta, Circle Business Head for Chattogram; and Saiful Mahmud Sumon, Partner at Cumilla Grameenphone Center.

Designed to address surging data demands and digital lifestyle requirements, the center incorporates local cultural architecture through intricate terracotta wall designs inspired by Cumilla's historic landmarks. Operated by trained specialists, the hub offers a comprehensive portfolio spanning modern telecom plans, enterprise digital platforms, IoT devices, and specialized hardware under one roof.

Highlighting the vision behind the initiative, Farhanaz Zaman stated that Grameenphone is continuously upgrading services to match evolving subscriber expectations. She noted that under the ‘1 Bangladesh 1 Internet’ banner, the company remains dedicated to enriching digital lives with secure, robust, and dependable connectivity. She added that the Cumilla center will serve as a trusted hub for customer support while Grameenphone continues leveraging tech connectivity to foster a secure and smart digital future.

The opening reinforces Grameenphone’s customer service distribution in the southeastern region, simplifying consumer onboarding onto advanced high-speed digital networks and telecom solutions.

 //DBTech/BCS/IMP/MVNO//