Samsung ends self-service program
Samsung announced the 'Self Repair Program' to enable consumers to repair their devices at home. The South Korean tech giant has joined hands with iFixit, a popular online gadget repair community and guide, to provide spare parts and tools under this program. For the past two years, the 'Samsung Repair Hub' project, a joint venture between the two companies, was going well. But according to latest reports, Samsung and iFixit are going to end their partnership.
Commenting on this, iFixit said, “Our aim was to set high-standards for repair documentation. At the same time providing the necessary equipment and tools to keep the Galaxy series of devices running. For this we take help from local and independent repair shops. So that they also succeed commercially.”
In contrast, iFixit claimed that Samsung was reluctant to seek help from local repair shops. As a result, the organization has not been able to meet its goal of helping local small-medium repair parts supply stores. As a result, iFixit was forced to supply spare parts and tools at high prices. Additionally, the tech giant was also failing to supply certified parts for the next lineups of the Samsung Galaxy S22 series. As a result, both companies decided to end the partnership after two long years.
