Cyber Confidence Crisis: 

Sophos Study Finds Only 5% Fully Trust on Security Providers

Sophos Study Finds Only 5% Fully Trust on Security Providers
Apr 28, 2026 19:28

Only 5 percent of organizations fully trust their cybersecurity service providers, according to global cybersecurity firm Sophos.

Citing its global research, the company said on Tuesday, 27 April, that a lack of transparency has become a major barrier to effective security-related decision-making.

The study, titled “Cyber Security Trust Reality 2026,” is based on feedback from 5,000 organizations across 17 countries. The report highlights levels of trust in cybersecurity, risk management practices, and their impact on top-level decision-making.

The findings show that 95 percent of organizations do not fully trust their cybersecurity providers. Meanwhile, 79 percent of organizations face difficulties in assessing the credibility of new cybersecurity partners. A similar challenge is reported by 62 percent of organizations when evaluating their existing providers.

In addition, 51 percent of organizations said that due to a lack of trust, they are more concerned about the risk of major cyberattacks.

According to the report, certification, security validation, transparency, and technological capability play key roles in building trust. Cybersecurity professionals place greater emphasis on transparency and technical performance, while top management prioritizes security validation and certification.

Sophos noted that with the increasing use of artificial intelligence, transparency, accountability, and reliability in the cybersecurity sector have become more critical than ever.

DBTech/AA/EK/OR