Boosting BPO Industry Digital Capabilities
BACCO and Banglalink Sign Strategic Business MoU
- BACCO and Banglalink partner to deliver corporate digital solutions for BPO members
- Collaboration offers telecom services, smart devices, and ITES infrastructure support
- Agreement aims to strengthen technology integration across outsourcing and tech sectors
To accelerate commercial engagement and deliver advanced corporate technology solutions across Bangladesh’s BPO and IT-enabled services (ITES) sector, the Bangladesh Association of Contact Center and Outsourcing (BACCO) has signed a Memorandum of Understanding (MoU) with Banglalink Digital Communications Limited.
Announced on Monday (October 19, 2026), the strategic alliance enables BACCO member organizations to access Banglalink’s portfolio of corporate telecom products, enterprise connectivity, devices, and digital workflows.
Under the terms of the MoU, BACCO will facilitate communication channels between Banglalink and its member ITES firms, share promotional updates, and collaborate on industry networking events. This synergy allows outsourcing companies to adopt customized digital infrastructure tailored to their operational scale.
The MoU signing ceremony was attended by BACCO President Tanvir Ibrahim, Vice President Md. Tanzirul Basher, Director Abdul Kader, Executive Coordinator Salim Sarker, Sr. Executive Najiha Sultana, and Chief Coordinator Lt Col Md. Mahtabul Haq, psc (Retd).
Representing Banglalink were Government Relations Director A H M Hasinul Quddus, Head of Strategic Business Siraz Uddin, and Corporate Account Managers Fairuz Ibnat, Swad Azad, and Sharmin Sultana.
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