Bangladesh Muthhophone Grahok Association has placed a demand to ensure consumer rights in online shopping. The demand was made in a statement issued by the organization on Sunday on the occasion of Consumer Rights Day tomorrow.
Mohiuddin Ahmed, President, and Advocate Abu Bakar Siddique, General Secretary of the organization, said in a statement that Bangladesh is currently the most promising sector for digital online shopping through e-commerce. The transaction is currently worth around TK 8k crore. In fact, we think the amount will be much higher than that.
But no law or any separate regulatory body has been created technology-friendly so far to control the sector. And its advantage is taking a class of cheating rackets- they added.
Noting that, customers are falling into traps of cheating online, they showed examples like, they are selling goods worth TK 20,000 at Tk 2,000. Again it is said that the stock is limited. Those who send money to throw MFS within 2 hours will get the product. After sending money, it is seen that those who get the product are deceived in the name of the product; even many of them get empty boxes. After blocking them on their ID and mobile number means they can no longer further communicate.
Since all these customers do not have specific pieces of evidence, they cannot file a complaint with the consumer protection directorate or even the police station. There is a possibility that if these fraudsters are not kept behind the bars, the consumers will be deceived, on the other hand, the potential sector will be misled and the state will lose huge revenue- they added.
