Grameenphone, Bangladesh’s leading telecommunications service provider has won the Asian Technology Awards 2024 in the Digital – Telecommunications category for its MyGP app.
Solaiman Alam, Chief Digital Officer (CDO), Grameenphone said, “We are thrilled to receive the Asian Technology Excellence Awards. This recognition underscores our commitment to digital innovation and delivering customer-centric solutions. MyGP is more than just a sales and services app. It’s a platform that empowers our users, setting new standards in service delivery and technological advancement on the go. This award inspires us to continue to innovate and enhance our services and provide our customers with an enriched digital experience by focusing on what truly matters to our customers.”
Niranjan Srinivasan, Chief Information Officer (CIO), Grameenphone said, “We are honored to receive the Asian Technology Excellence Award. This highlights our dedication to enhancing user experiences through technology. MyGP, developed entirely in Bangladesh by local talents is designed with our customers’ needs at heart. MyGP has become an essential tool for millions, and we take great pride in leading this transformative journey in Bangladesh. We are committed to exploring new ways to empower our customers with seamless services.”
With its advanced, cloud-native architecture, MyGP can process up to 8,000 transactions per second, serving over 20 million monthly active users. The app’s latest update, MyGP 5.0, brings a more intuitive user experience, driven by feedback from hundreds of customers, resulting in a substantial boost in engagement.