BPO sector has come a long way in a few years as one of the foreign exchange earning sectors of the country. Despite earning millions of dollars every year, many young people of the country still do not know much about BPO. Many young people do not last long in this sector due to lack of foresight. As a result, the sector as a whole is not getting the expected results even though the vast potential has been seized. For this reason, the leaders of this sector called for the positive role of media to make the sector more acknowledged.
The call was made at a round table meeting on ‘Dynamics of the country’s BPO sector: Challenges and opportunities ahead’ at the conference room of Vision 21 Tower, Karwan Bazar in the capital on Saturday (November 18).
BACCO General Secretary Touhid Hossain, Vice President Tanveer Ibrahim, Director Musnad E Ahmed, Joint General Secretary Tanjirul Basar, Executive Officer of the ICT Business Promotion Council of the Ministry of Commerce, Md. Faisal Khan, TMGB President Mohammad Kawshar Uddin, General Secretary Mursalin Haque Junaid, Vice President, Organizing Secretary along with EC and general members were present at the round table meeting.
From the meeting under the auspices of BPO companies Fifotech and Skytech, the representatives of the sector highlighted various problems of the BPO sector such as lack of skilled workers, leaving the job after two-three months, mentality of not working in specific shifts. Apart from this, lack of industry-academia connection, socially looking down on working in BPO is also seen as a crisis in the field of BPO.
After the discussion, some recommendations to solve these problems were also discussed.
