Grameenphone has continued its efforts to ensure services to millions of people in the wake of the devastating floods in the north-east of the country. Following this, Grameenphone has offered 10 minutes free talk time to the customers affected by the flood in Sylhet. Grameenphone subscribers can use this free minute to call any local number.
Grameenphone today distributed 10 free minutes to flood affected customers in Sylhet. Customers will be able to use this free talk time for the next 3 days. Communication is very important in this terrible disaster. But due to floods and continuous rains, many customers are facing problems to recharge their mobile balances. Grameenphone has distributed free minute balance to meet urgent needs through mobile service from the side of customers. Grameenphone believes that through this offer many of the flood affected customers will be able to meet their emergency needs.
Grameenphone CMO Mohammad Sajjad Hasib said, “It is the moral responsibility of all of us to stand by the needs of the people in this national disaster. As a connectivity partner, Grameenphone employees are working tirelessly to keep the mobile network operational in flood affected areas. Grameenphone will always be there to meet the urgent connectivity needs of the customers. We are dealing with the situation with utmost efforts at the field level to ensure the service and we promise to be by the side of the customers till the situation returns to normal.”
In the last 4-5 days, the flood situation in Sylhet has taken a terrible turn where about 4 million people have been affected. Mobile and internet networks have also been severely disrupted due to waterlogging. Grameenphone staff, with the support of all government and non-government organizations, including the Ministry of Posts and Telecommunications, BTRC, Bangladesh Army, is relentlessly pursuing the task of restoring the network and at the same time working to address this national dilemma by taking more alternative initiatives in the future.
The organization has also provided toll free numbers for the flood victims in Sylhet to contact the appropriate authorities for any assistance. The numbers are 01769 177266, 01769 177267, 01769 177269.
