Grameenphone has partnered with Mobilium Inc., one of the leading analytics and network solutions providers. Under this partnership, Mobilium will provide next-generation Revenue Assurance and Fraud Management (RAFM) solutions for Grameenphone’s risk management transformation with their flagship Active Intelligence Platform (AIP).
In a press release on Tuesday, Grameenphone authorities said that the agreement was signed recently at GP House.
Grameenphone CEO Yasir Azman said, “In today’s changing business landscape, ensuring a quality customer experience and fighting fraud is critical. The initiative to use this state-of-the-art AI-based technology is a pioneering step that will secure our future and provide customers with the highest quality service without the worry of being cheated.” Niranjan Srinivasan, Chief Information Officer, Grameenphone said, “Enhanced service is ensured through continuous innovation and the use of advanced AI-based technology. Grameenphone is committed to Mobilium’s Active Intelligence platform is perfectly aligned with our mission to be an AI-first telco. This will provide us with enhanced analytical capabilities; This will enable us to detect and prevent revenue leakage and provide better customer service by being more efficient in fraud detection.”
Mike Salfitti, CEO, Mobilium said, “We are proud to be associated with Grameenphone on this transformational journey. We believe this will have a positive impact on all stakeholders. Regular development is a fundamental aspect of this partnership. This will ensure that Grameenphone remains free from potential risks and is able to conduct safe and effective operations. By adopting this innovative solution, the operator will be able to protect customers from fraud. Apart from securing revenue flow, Grameenphone will be able to conduct business operations in compliance with law along with best business practices.”
Raja Hussain, Chief Revenue Officer, Mobilium said, “Grameenphone’s RAFM transformation project is a significant step forward. This move reflects our commitment to innovation and leadership in revenue assurance and fraud management. This initiative will help Grameenphone to secure revenue, increase efficiency and comply with statutory norms. Advanced technology will enable Grameenphone to anticipate and counter risks. It will also ensure financial stability in an increasingly complex market system.”
